The Lean Toolbox for Service Systems

Author: John Bicheno
Publisher: Picsie Books
ISBN: 9780954124441
Format: PDF, Kindle
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The Lean Toolbox for Service Systems is the first book that attempts to assemble a comprehensive set of tools for lean service and administration. Other publications have dealt with only a segment of the tools or a segment of the range of service systems. The book is a result of several years' work in Lean Service at the Lean Enterprise Research Centre, Cardiff Business School, and the service management programme at the University of Buckingham. All material in the book has been 'field tested' by exposure to service professionals and executive programmes. A feature of the book is that it integrates several approaches rather than advocating a particular approach. Attention is given to general Lean service concepts and frameworks, to mapping and understanding different types of service system, and to a range of tools that have been found to be useful in a variety of service environments.

Key Aspects of German Business Law

Author: Michael Wendler
Publisher: Springer Science & Business Media
ISBN: 3662080656
Format: PDF, ePub, Mobi
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A clear and precise overview of the key aspects of German business law. Written by attorneys involved in the daily practice of business law in Germany, this book is aimed at people who wish to familiarise themselves quickly with the German legal system and the manner in which it influences business purchases, establishment, operations and liquidations. Throughout, special attention has been paid to highlighting and explaining the differences between the German legal system and that of the United States, although the intention is to provide information that will prove valuable to all foreigners, particularly business people and lawyers advising clients with an interest in doing business in Germany.

Two Hundred Years of Accounting Research

Author: Richard Mattessich
Publisher: Routledge
ISBN: 1135980586
Format: PDF, Docs
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This is the first and only book to offer a comprehensive survey of accounting research on a broad international scale for the last two centuries. Its main emphasis is on accounting research in the English, German, Italian, French and Spanish language areas; it also contains chapters dealing with research in Finland, the Netherlands, Scandinavia, Russia, Poland and the Ukraine as well as Argentina and Japan. In a time of financial globalization, familiarity with accounting research in countries beyond the English language boundary is no less important than familiarity with the recent, comprehensive research activity in the English language area. It also offers a survey of the present state of the art (from empirical to analytical accounting and from such esoteric subjects as gender issues to the archaeology of accounting); finally, it casts a glance into the future.

On the Power of Fuzzy Markup Language

Author: Giovanni Acampora
Publisher: Springer
ISBN: 3642354882
Format: PDF
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One of the most successful methodology that arose from the worldwide diffusion of Fuzzy Logic is Fuzzy Control. After the first attempts dated in the seventies, this methodology has been widely exploited for controlling many industrial components and systems. At the same time, and very independently from Fuzzy Logic or Fuzzy Control, the birth of the Web has impacted upon almost all aspects of computing discipline. Evolution of Web, Web2.0 and Web 3.0 has been making scenarios of ubiquitous computing much more feasible; consequently information technology has been thoroughly integrated into everyday objects and activities. What happens when Fuzzy Logic meets Web technology? Interesting results might come out, as you will discover in this book. Fuzzy Mark-up Language is a son of this synergistic view, where some technological issues of Web are re-interpreted taking into account the transparent notion of Fuzzy Control, as discussed here. The concept of a Fuzzy Control that is conceived and modeled in terms of a native web wisdom represents another step towards the last picture of Pervasive Web Intelligence.

Prospects and Future Tasks of Universities

Author: Austrian Council for Research and Technology Development
Publisher: LIT Verlag Münster
ISBN: 3643909373
Format: PDF, Kindle
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Universities are undergoing an extraordinary transformation. Digital technologies have altered research and teaching, while modern communication media and social media promote an interactive exchange of information with society that has accelerated international knowledge transfer. At the same time, new educational careers are available in growing higher education fields. How can universities meet these and other challenges? Reputable experts come together in this book to design scenarios for universities in the 21st century. (Series: Research and Science / Forschung und Wissenschaft, Vol. 2) [Subject: Research Studies, Higher Education]

Design for Operational Excellence A Breakthrough Strategy for Business Growth

Author: Kevin J. Duggan
Publisher: McGraw Hill Professional
ISBN: 0071768564
Format: PDF, ePub, Docs
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Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Abusive Mouths in Classical Athens

Author: Nancy Worman
Publisher: Cambridge University Press
ISBN: 1139469797
Format: PDF, Docs
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This study of the language of insult charts abuse in classical Athenian literature that centres on the mouth and its appetites, especially talking, eating, drinking, and sexual activities. Attic comedy, Platonic dialogue, and fourth-century oratory often deploy insulting depictions of the mouth and its excesses in order to deride professional speakers as sophists, demagogues, and women. Although the patterns of imagery explored are very prominent in ancient invective and later western literary traditions, this is the first book to discuss this phenomenon in classical literature. It responds to a growing interest in both abusive speech genres and the representation of the body, illuminating an iambic discourse that isolates the intemperate mouth as a visible emblem of behaviours ridiculed in the democratic arenas of classical Athens.